The Peter Principle definition The Peter Principle is a management concept which observes that, in a hierarchical organization, employees tend to be promoted from position to position based on their success in their previous role, until they reach a position at which they are no longer competent. At that point, they typically stop being promoted
The origin In 1982, James Q. Wilson, an American political scientist and professor at UCLA and Harvard University, and George Kelling, an American criminologist and professor at Rutgers University, published a research article in the Atlantic titled Broken Windows – The Police and Neighborhood Safety. In it, they reported their observations that disorder and crime
I was visiting a big box retailer with my daughter to purchase a new board game. The company is publicly traded with a large, multi-billion-dollars market capitalization. We had checked online and they were supposed to have the game in stock, but we could not find it. After a while, we asked for help and