“A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.” “A guiding coalition made up only of managers—even superb managers who are wonderful people—will cause major change efforts to fail.” “A guiding coalition with good managers but poor leaders will not succeed. A
“All we are doing is looking at the time line, from the moment the customer gives us an order to the point when we collect the cash. And we are reducing that time line by removing the non-value-adding wastes.” “Ask ‘why’ five times about every matter.” “Costs do not exist to be calculated. Costs exist
Is it Ockham or Occam? In philosophy, a razor is a principle that allows one to eliminate, or shave away, unlikely explanations to a logical problem, thus avoiding unnecessary actions. Occam’s razor, also spelled Ockham’s razor or Ocham’s razor, is a problem-solving principle according to which, when presented with competing theories as possible solutions to
The origin In 1982, James Q. Wilson, an American political scientist and professor at UCLA and Harvard University, and George Kelling, an American criminologist and professor at Rutgers University, published a research article in the Atlantic titled Broken Windows – The Police and Neighborhood Safety. In it, they reported their observations that disorder and crime
A universal rule The Pareto Principle, or Pareto Rule, or 80/20 Rule asserts that, in any situation, approximately 80% of the results are generated by 20% of the activities. Or, in other words 80% of effects are generated by 20% of causes. The Pareto Principle gets its name from Vilfredo Pareto, an Italian sociologist and